Return & Refund Policy

Last Updated: 20-03-2025

Your satisfaction is our priority! If you are not happy with your purchase, here’s how we handle returns and refunds.

1. Eligibility for Returns

• Returns are accepted within 7 days of purchase.

• The product must be unused, unopened, and in its original packaging.

• Sale items and promotional products are non-refundable.

2. How to Request a Return

• Email us at Info.sweetface.cosmetics@gmail.com with your order details and reason for return.

• Once approved, send the product to our return address.

3. Refund Process

• Refunds are processed within 7–10 business days after receiving the returned item.

• Shipping charges are non-refundable.

• Refunds will be credited via the original payment method.

4.Return Contact & Adress

If you want to return a product, please contact us at +923351817155 and send it to PORTION G-2, PLOT NO 15/138, FAYYAZ HOMES, BLOCK-3, BIHAR MUSLIM CO-OP HOUSING SOCIETY, Karachi.